Customer Support

Customer Focused

At STC we have built our success and reputation on keeping customer service central to everything that we do. Our customer retention over the years has been excellent and many clients have stayed loyal to us for years based upon this high degree of personal service, which is at the core of how we like to do business.  

Technical Advice

STC are happy to give free and unbiased technical advice on the wide range of products that we supply. Whether it be which camera is best suited to a situation or how to program a weigh indicator. We will be helpful and courteous at all times.

Professional Installation

We have an experienced team of engineers who have many years of experience in installing many types of equipment in many different environments. Installations are carried out only after a detailed discussion on your requirements and at a time that suits you. 

Routine Maintenance

We are able to service and maintain all types of weighing and CCTV equipment – whether or not you purchased them from us in the first place. We would be delighted to discuss any requirements that you may have and to provide a competitive quote.

ISO 9001 : 2008 Calibrations

We operate a Quality Management System which fully complies with the requirements of ISO 9001:2008 in terms of the calibration of weighing and counting equipment, the supply, service, installation, repair & hire of weighing and counting equipment, CCTV systems, access control including barrier traffic management, cash registers, EPOS systems and food machinery. When we do something, we do it well.

Click here for an example of one of our calibration certificates.

Multi Manufacturer Repair Centre

As a truly independent dealer, we are experienced in dealing with equipment from many different manufacturers and would be delighted to discuss any requirements that you may have and to provide a competitive quote. Our Service Department with its purpose built, fully equipped workshop facility can offer our customers a full range of maintenance, calibration and repair services on all types of equipment.

Whatever your requirements our team of highly trained technicians with a combined experience of over 60 years in the industry, will give you a polite, honest and professional service.

Whether you have a laboratory balance needing calibration, a weighbridge requiring a load cell, or a CCTV system installed, STC Solutions Service Department will provide a professional service with a personal touch.

Quantum Hard Disk Recorder - FAQ's

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TeamViewer Link

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