H.G. Gladwell & Sons Ltd have been trading for over 100 years in the agricultural sector supplying pet and animal to the independent specialist pet trade. They are the area’s leading supplier of wholesale pet food. They also have 6 Pet and Country Stores throughout East Anglia and Kent including Ipswich, Bury St Edmunds, Peterborough and Rayleigh.
In February 2011 Gladwells were subject to a ram raid and arson attack on the retail premises which Mark and Simon had built 4 years earlier as part of a large site expansion project. As part of their business interruption cover a temporary building was erected to allow the store to continue trading but the insurers insisted on a comprehensive remote CCTV monitoring system to be installed.
STC had been the preferred CCTV supplier since 2001 but were in a competitive tender situation as the final decision rested with the insurance provider. STC won the project and installed Samsung static day/night cameras linked to a Videcon Concept Pro recorder. This interfaced to well proven Redwall detectors with TOA speakers and PA amplifier providing new supplier Farsight Security with the necessary tools to monitor the site out of hours and to provide audio communication with the premises.
Once the rebuild of the fire damaged store had been completed STC have supplied all the new equipment including the latest Quantum Plus Recorder with its associated iPod application to allow remote viewing of the cameras from anywhere in the world.
What Gladwells say:
"We have been very impressed with STC’s commitment during our hour of need following the devastating fire to our flagship store. Clark and his team had to work within budget and tight time frames to deliver a system that met the needs of our insurers and off site monitoring companies alike. We were happy with their recommendations and the final product delivered in terms of securing a temporary building very well.
During the rebuild process we were able to specify a system that continued to give the coverage we needed to secure our building whilst blending in with the rest of the store. Once again STC came in on budget and on time!"